About 511 Alberta

511 Alberta is a free traveler information service, operated by the Government of Alberta, that may be accessed via phone, mobile device, or computer. The information covers highway conditions, roadwork, major incidents, weather alerts, provincial ferry services, and border crossing locations. Users within Alberta may access the information via phone, toll-free, by calling 5-1-1, similar to the way they would call 9-1-1 for emergencies or 4-1-1 for directory assistance. Computer and mobile device users may also visit the 511 Alberta web site at www.511.alberta.ca. Having both phone-in and web-based components ensures 511 Alberta is available to the widest range of users.

The Government of Alberta does not necessarily provide hour-by-hour updates of highway conditions. Because weather, road, and traffic conditions can change rapidly, drivers are often in the best position to observe such conditions and adjust their driving accordingly. Distracted driving legislation is in effect in Alberta; accessing 511 while driving could result in the issuing of a fine and demerit points.

Disclaimer

By using this website and/or mobile application, you agree to the following terms and conditions. The Government of Alberta provides information on this website. While every effort is made to ensure timelines and accuracy, all information (documents, legislation, data, material, etc.) is made available “as is” and without warranty of any kind, either expressed or implied. Under no circumstances, including, but not limited to, negligence shall the Government of Alberta, its employees, contractors or agents, be liable for any losses or damages arising out of the use of, or the inability to use, this website and/or mobile application and/or the materials found on it. Links to websites not under the control of the Government of Alberta are provided solely for your convenience and the Government of Alberta is not responsible for the content or privacy policies of any other website or application. The Government of Alberta encourages users to review the privacy policies of any linked websites before navigating those website or disclosing personal information online. Providing a link to or from this site does not imply that the Government of Alberta endorses any of the organizations or information found on their respective websites.

SMS Services

If subscribed, our SMS notification service will send text messages to your mobile phone containing traveler information based on your notification preferences. When users decide to opt-in to the service, they will receive an SMS message to confirm consent to receive further notifications. SMS notifications can be cancelled at any time by responding "STOP” to opt-out. Message and data rates may apply for any messages sent and/or received.

Terms of Use — Non-Commercial or Educational Reproduction

All information on this site has been posted to provide access to information about road, weather, and traffic conditions on Alberta highways. The information has been posted with the intent that it be readily available for personal and public non-commercial (educational) use, and except where otherwise prohibited, may be reproduced, in part or in whole and by any means, without charge or further permission from the Government of Alberta. Copyright of all materials and content on this website is either owned by the Government of Alberta or the Government of Alberta has obtained a license to use the materials and information. The materials and information on the site are protected by the Copyright Act.

Terms of Use – Commercial Reproduction

Reproduction of multiple copies of materials and information on this site, in whole or in part, for the purposes of commercial distribution or promotion is prohibited, except with written permission from the Government of Alberta. To obtain permission to reproduce materials or information on this site for commercial purposes, please contact:

  • 511 Alberta
  • Traffic Safety Services
  • Alberta Transportation and Economic Corridors
  • 1st Floor, Twin Atria Building
  • 4999 – 98 Avenue
  • Edmonton, AB T6B 2X3