About 511 Alberta

511 Alberta is a free traveller information service, operated by the Government of Alberta, that may be accessed via phone, mobile device, or computer. The information covers highway conditions, roadwork, major incidents, weather alerts, availability of ferry services, and waiting times at border crossings. Users within Alberta may access the information via phone toll-free by simply calling 5-1-1, similar to the way they would call 9-1-1 for emergencies or 4-1-1 for directory assistance. Computer and mobile device users may also visit the 511 Alberta web site at www.511.alberta.ca. Having both phone-in and web site components ensures 511 Alberta is available to the widest range of users.

The Government of Alberta does not necessarily provide hour by hour updates of all highway conditions. Because weather, road and traffic conditions change rapidly, drivers are in the best position to perceive such conditions and adjust their driving accordingly. Travellers should verify information before acting on it. Distracted driving legislation is in effect in Alberta. Accessing this site while driving could result in a $300.00 fine and the issuing of three demerit points.

Disclaimer

By using this website and/or mobile application, you agree to the following terms and conditions. The Government of Alberta provides information on this web site. While every effort is made to ensure timelines and accuracy, all information (documents, legislation, data or material etc.) is made available “as is” and without warranty of any kind, either expressed or implied. Under no circumstances, including, but not limited to, negligence shall the Government of Alberta, its employees, contractors or agents, be liable for any losses or damages arising out of the use of, or the inability to use, this website and/or mobile application and/or the materials found on it. Links to websites not under the control of the Government of Alberta are provided solely for your convenience and the Government of Alberta is not responsible for the content or privacy policies of any other website or application. The Government of Alberta encourages users to review the privacy policies of any linked websites before navigating any website or disclosing personal information online. Providing a link to or from this site does not imply that the Government of Alberta endorses any of the organizations or information found on their respective web sites.

Terms of Use — Non-Commercial or Educational Reproduction

All information on this site has been posted to provide access to information about road, weather, and traffic conditions on Alberta highways. The information has been posted with the intent that it be readily available for personal and public non-commercial (educational) use and except where otherwise prohibited, may be reproduced, in part or in whole and by any means, without charge or further permission from the Government of Alberta. Copyright of all materials and content on this web site is either owned by the Government of Alberta or the Government of Alberta has obtained a licence to use the materials and information for the web site. The materials and information on the site are protected by the Copyright Act.

Terms of Use – Commercial Reproduction

Reproduction of multiple copies of materials and information on this site, in whole or in part, for the purposes of commercial distribution or promotion is prohibited, except with written permission from the Government of Alberta. To obtain permission to reproduce materials or information on this site for commercial purposes, please contact:

  • 511 Alberta
  • Technical Standards Branch
  • Alberta Transportation
  • 1st Floor, Twin Atria Building
  • 4999 – 98 Avenue
  • Edmonton, AB T6B 2X3