FAQ


511 Alberta is a free traveller information service, operated by the Alberta government, that may be accessed via phone, mobile device or computer. The information covers highway conditions, roadwork, major incidents, weather alerts, availability of ferry services and waiting times at border crossings. Users within Alberta may access the information via phone toll-free by simply calling 5-1-1, similar to the way they would call 9-1-1 for emergencies or 4-1-1 for directory assistance. Computer and mobile device users may also visit the 511 Alberta web site at www.511.alberta.ca. Having both phone-in and web site components ensures 511 Alberta is available to the widest range of users. 511 Alberta is part of a North American approach to providing weather and traveller information.