FAQ


511 Alberta, which you can access by telephone, smart phone and on the Web, is the only official source of transportation information necessary to plan safe trips across Alberta. It is also the place to report weather and road conditions or an incident on Alberta’s major highways, make a comment or a complaint.

511 via the telephone will provide such information as:

  • road conditions;
  • delays or detours resulting from roadwork;
  • major incidents; 
  • the availability of ferry services; and
  • information for neighbouring provincial and state road reporting agencies

Over the telephone, you can search for information by route, road, region or hotspot. The 511 Alberta telephone service works by either voice activation or by a telephone keypad.

511.alberta.ca online or via smart phones will provide:

  • traffic camera images;
  • an interactive map displaying highway conditions, roadwork and events under provincial responsibility in a given region;
  • links to partners' websites or information pages;
  • links to Environment Canada weather and weather radar;
  • links to border crossings;
  • links to detailed information for national and provincial parks within Alberta;
  • links to alternative fuel locations;
  • status of provincially operated ferries;
  • visual representation of the highway messaging sighs across the province; and
  • the location of all snow plows and other maintenance equipment contracted to provide highway maintenance in the province.