Signing up with 511 Alberta

  1. Visit 511 Alberta and select ‘Sign up’ from the menu options in the top right corner.
  2. Enter your name, email, and create a password. Click ‘Sign up’ when done.
  3. Verify your account by following the link that was sent to your email.
  4. If you signed up with a phone number, you will also receive an SMS (text) with your confirmation code. Please note that this is only to confirm your mobile number for receiving text alerts and that you must first sign up your account in step 3 before you can verify your phone number. You can verify your phone number here.

Creating & Saving a Customized Route

  1. Log in to 511 Alberta.
  2. Enter your start and end locations by typing the addresses into the address fields. Alternatively, you may also right click on the map, select a location from the available options, and select whether the location will be the start or end of your trip. Once you have entered the route locations, click ‘Drive’.
  3. Review the routes generated and select the one that suits you best. If none of the routes provided are satisfactory, you can select the route on the map and drag it accordingly.
  4. When done, enter a name for your route and click ‘Save’. You will be presented with the option to create a notification for the route you just created.

Creating a Notification for your Route

  1. Log in to 511 Alberta.
  2. In the Manage My Routes table, find the route that you previously saved that you would like to create a notification for and click ‘Create Route Notification’.
  3. You will be redirected to the 'Manage Route Notification' page. Enter the required information for your route, select a delivery option (email or SMS), and click ‘Save’.
  4. You will now be notified of any future events that affect your route.

Creating Alert Notification

  1. Log in to 511 Alberta.
  2. In the "My Routes & Notifications" page, select ‘My Alert Notification’.
  3. Fill the required fields and click ‘Subscribe to Emergency Alert’.

Setting Map Preferences

  1. Log in to 511 Alberta.
  2. Simply select the information you would like displayed by default on the map.
  3. Click ‘Save’ when done.

Saving & Editing Cameras

  1. Log in to 511 Alberta.
  2. Select the cameras checkbox in the map legend.
  3. Select a camera by clicking the camera icon and click ‘My Cameras’ button. Select the camera view you want the camera to be added to. Create a custom camera view by clicking 'New Camera View'.
  4. To view and edit your saved cameras, go to My Cameras.
  5. In Manage My Cameras page, click on the 'Manage Camera Views' to add, modify or delete a camera view.
  6. To enter a custom nickname for your saved camera, simply type your desired nickname into the camera nickname field.

Apply to be a Citizen Reporter

  1. Sign in to 511 Alberta.
  2. Click on your Account.
  3. In your accounts page, click on the Request button beside Citizen Reporter.
  4. Read the Citizen Reporter Tutorial.
  5. Complete the Citizen Reporter Quiz.
  6. After the quiz is finished, wait for an approval.

 Apply to be a Citizen Reporter

Report a Condition as a Citizen Reporter

  1. Sign in to 511 Alberta.
  2. Make sure the Road Conditions box under Map Legends is checked.
  3. Click on the map and zoom-into the desired area.
  4. Click the target road segment.
  5. When a pop-up appears, click on the Report link.
  6. Select the Primary Condition in the dropdown.
  7. Select the Secondary Condition in the dropdown (multiple selections are allowed).
  8. Select the Visibility in the dropdown.
  9. Click ‘Save’ when done.

 Report a Condition as a Citizen Reporter

Modifying Route to avoid Closure

Click on the route segment near the closure and drag the waypoint away from the closure.  More than one waypoint may be needed to avoid the closure.

Route with Closure
Route with Closure
Using waypoint to route around Closure
Route without Closure